FAQ

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ActiveX Upgrade Documents
BC 6.1 introduced new versions of the Drag and Drop Uploader and the BC File Monitor. These updates are mandatory for anyone coming from an older vers...
Mon, 24 Aug, 2015 at 10:38 AM
How can I set up Annotate and Issue?
Annotate and Issue is a way for people to mark up a drawing they have access to without anyone having to issue it to them first.  When it is set up,...
Thu, 14 Apr, 2016 at 10:12 AM
How to upgrade an external user
An external user is created when you send an issue to someone who does not have a BC user account - your issue type must be set up to allow you to do t...
Wed, 18 May, 2016 at 5:27 PM
How to set up membership groups in BC
What are Membership Groups and why should I use them? Membership groups are a useful way of grouping users together in BC.  The purpose of thi...
Wed, 10 Jun, 2020 at 11:58 AM
Brava7 FAQ
What is Brava? Brava is a third party viewer provided by OpenText that is used by BC to allow you to view documents that otherwise you would not be able to...
Wed, 15 Feb, 2017 at 5:54 PM
New dtSearch FAQ
What is dtSearch? dtSearch (also known as Full Text Search (FTS)) is a third party integration with BC which allows you to search the content of your BC...
Fri, 17 Mar, 2017 at 4:42 PM
What are the limitations of dtSearch (FTS) on BC?
In BC6.4.1.1 and BC7 there is a new implementation of dtSearch which allows you to search the contents. You can read more about it here. Only certain...
Fri, 9 Jun, 2017 at 12:08 PM
Email security and validation (DKIM, DMARC)
This article is intended for the use of IT departments and technical readers who have any understanding of email security. In some cases, you may be reading...
Wed, 30 May, 2018 at 1:06 PM
How do I log in to BC using SAML Single Sign On?
What is SAML Single Sign On? SAML Single Sign On allows people to use their company email address and password (the same information that they would use ...
Wed, 15 May, 2019 at 4:22 PM
What information is needed to be able to configure SAML Single Sign On?
SAML Single Sign On is supported in BC7.1.4, BC7.2.1 and BC7.3.0. However it cannot be enabled by default. Some configuration is required to connect the BC ...
Tue, 11 Jun, 2019 at 11:45 AM