FAQ

Default solution folder, feel free to edit or delete it.

How do I reset my BC Password?
If you have forgotten the password to your BC user account and you cannot log in, you can reset it yourself.   You will need to know: The email address ...
Fri, 1 Oct, 2021 at 11:12 AM
How do I change my BC password?
Once you've logged into BC, click your name at the top right of BC then click Change Password: You will be taken to the following page: ...
Fri, 1 Oct, 2021 at 11:12 AM
External Issuing - Useful Information
Accessing documents which have been issued to you You will have received an email like the one shown in Figure 1 because someone issued documents to you...
Thu, 26 Aug, 2021 at 12:45 PM
How to clear your browser cache
Quickly... Simply press and hold CTRL and SHIFT then press the Delete key (in any Browser), and then follow the final screenshot setup from each headi...
Mon, 20 Sep, 2021 at 11:52 AM
How do I un-install the BC File Monitor?
How to do it Depending on how the File Monitor was installed on your computer, and on which version of Windows you are using, the process of uninstallin...
Mon, 20 Aug, 2018 at 5:34 PM
How can I set up Annotate and Issue?
Annotate and Issue is a way for people to mark up a drawing they have access to without anyone having to issue it to them first.  When it is set up,...
Thu, 14 Apr, 2016 at 10:12 AM
How to set up membership groups in BC
What are Membership Groups and why should I use them? Membership groups are a useful way of grouping users together in BC.  The purpose of thi...
Wed, 10 Jun, 2020 at 11:58 AM
What are the limitations of dtSearch (FTS) on BC?
In BC6.4.1.1 and BC7 there is a new implementation of dtSearch which allows you to search the contents. You can read more about it here. Only certain...
Fri, 9 Jun, 2017 at 12:08 PM
Email security and validation (DKIM, DMARC)
This article is intended for the use of IT departments and technical readers who have any understanding of email security. In some cases, you may be reading...
Wed, 30 May, 2018 at 1:06 PM
How do I log in to BC using SAML Single Sign On?
What is SAML Single Sign On? SAML Single Sign On allows people to use their company email address and password (the same information that they would use ...
Thu, 20 May, 2021 at 10:59 AM