FAQ

Default solution folder, feel free to edit or delete it.

How do I reset my BC Password?
If you have forgotten the password to your BC user account, you can reset it yourself.   You will need to know: The email address connected with...
Tue, 6 Oct, 2015 at 11:31 AM
How do I change my BC password?
Once you've logged into BC, there are 2 ways to get to the Change Password page: From the top-bar: From the User menu: Both wil...
Tue, 6 Oct, 2015 at 12:16 PM
External Issuing - Useful Information
How is it different from normal issuing? External issuing works largely in the same way as the standard issuing process. If an issue is sent to ...
Thu, 9 Jul, 2015 at 12:32 PM
How to clear your browser cache
When you use Business Collaborator, as well as many other websites, your web browser caches (stores locally) bits of it in order to reduce the time it ta...
Tue, 26 Apr, 2016 at 12:20 PM
How to clear unsent issues in BC
Have you got issues with unsent issues? The Tasks Out column shows that the documents are still added to an issue, and that it is Not Se...
Fri, 10 Apr, 2015 at 4:31 PM
How do I find documents I uploaded to BC today?
Also known as: "I just uploaded a batch of documents, and now I can’t find them!"  This could happen if you have a filter set in your folder or if...
Thu, 30 Apr, 2015 at 2:40 PM
Installing Brava .NET
Requirements Before starting the installation process, it's worth noting that local admin rights are required in order to do this - you have to be a...
Thu, 7 Apr, 2016 at 9:50 AM
Brava! Java (5.2) - Exception Site List
In order for the Java version of the Brava! viewer to function properly, the Business Collaborator server that you're using needs to be added to a list...
Mon, 19 Oct, 2015 at 10:59 AM
How do I reinstall the Drag and Drop Uploader?
How to do it Depending on how the Drag & Drop Uploader was installed on your computer, and on which version of Windows you are using, the proc...
Fri, 9 Oct, 2015 at 4:07 PM
How do I un-install the BC File Monitor?
How to do it Depending on how the File Monitor was installed on your computer, and on which version of Windows you are using, the process of uninstallin...
Mon, 20 Aug, 2018 at 5:34 PM